Returns & Exchanges
At STUDIO MINC, we want you to feel confident and radiant in your formal wear, which is why we offer a flexible return policy for store credit on all full-priced items. Please ensure your garment remains in original condition with all tags attached to be eligible for a return.
Return Process
- 1.Check Eligibility
Ensure your item is unworn, unwashed, and still has all original STUDIO MINC tags and security ribbons attached within 14 days of delivery.
- 2.Submit Request
Visit our online returns portal with your order number and email address to select the items you wish to return for a store credit.
- 3.Pack and Ship
Carefully fold your formal piece in its original packaging and ship it back to our Gold Coast studio using a trackable postage service.
- 4.Receive Store Credit
Once our quality control team inspects and approves your return, you will receive a digital gift voucher via email to use on your next dream dress.